Terms and
Conditions
These Terms and Conditions govern purchases submitted through lorqevft.com, including our coffee preparation tools, serving pieces, storage accessories, and other coffee essentials.
Last updated:After payment confirmation. Processing may take up to 5 business days during unusually busy periods.
Estimated carrier transit for supported United States destinations.
After confirmed delivery, subject to our Return & Refund Policy.
After an approved return is received, inspected, and approved. Payment-provider posting may take longer.
These highlights summarize the terms below. Processing and carrier transit are separate periods; delivery estimates are not guaranteed arrival dates.
01 Store Operator & Application of These Terms
LORQEVFT™ is owned and operated by Wuhan Yantongzhi Technology Co., Ltd.
By placing an order through lorqevft.com, you agree to these Terms and the store policies applicable to the transaction, including:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Payment & Security information
02 Product Information
We make reasonable efforts to present product descriptions, photographs, specifications, pricing, and availability accurately.
Minor differences in appearance may occur because of screen settings, lighting conditions, materials, manufacturing tolerances, or other reasonable product variations.
For coffee tools and accessories, refer to the individual product description for dimensions, capacity, materials, included components, compatibility, and care instructions where applicable.
03 Order Submission & Acceptance
An order confirmation indicates that an order request has been received. It does not necessarily mean that payment verification, inventory review, fraud-prevention checks, or fulfillment checks have been completed.
We may refuse or cancel an order where reasonably necessary because of payment failure, suspected fraud, unavailable inventory, material pricing errors, legal restrictions, or inability to fulfill the purchase.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
04 Prices, Taxes & Payment
Before an order is completed, checkout displays applicable product prices, available payment methods, shipping charges, taxes where applicable, discounts, and the final order total.
By submitting payment details, you confirm that you are authorized to use the selected payment method.
05 Processing & Shipping
Order preparation
Orders are normally processed within 2–4 business days after payment confirmation. During unusually busy periods, processing may require up to 5 business days.
Carrier transit
For standard shipping to supported United States destinations, estimated carrier transit is generally 10–15 business days after dispatch.
Applicable shipping charges are displayed during checkout. Processing and carrier transit are separate periods. Please refer to our Shipping Policy for additional details.
06 Returns & Refunds
Eligible products may be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy.
After an approved return has been received, inspected, and approved, we initiate the eligible refund to the original payment method within 5–10 business days. The payment provider may require additional posting time.
Customer support will provide the appropriate return instructions and destination after approval. Our registered business address is not automatically the return warehouse address.
07 Damaged, Defective, Incorrect, or Incomplete Products
If a coffee tool, serving piece, storage accessory, or other item arrives damaged, defective, incorrect, incomplete, or materially different from its description, contact us promptly.
Once the issue is reviewed and confirmed, we will provide an appropriate solution at no additional cost to the customer for an error attributable to us.
08 Order Changes & Cancellations
Change or cancellation requests should be sent as soon as possible.
We will make reasonable efforts to assist before fulfillment begins, but changes or cancellations cannot be guaranteed after processing, fulfillment, shipment preparation, or dispatch has started.
No cancellation fee is charged when an order is successfully canceled before fulfillment.
09 Promotional Offers
Discount codes, limited-time offers, and promotions may be subject to eligibility requirements, expiration dates, minimum purchase requirements, exclusions, usage limits, or other conditions presented with the applicable offer.
10 Appropriate Product Use
Products purchased through our store must be used lawfully and in accordance with applicable product information, specifications, and instructions.
For your coffee tools & accessories
- Follow the cleaning, care, and intended-use instructions provided for the specific item.
- Check the stated dimensions, capacity, and compatibility before using an accessory with other coffee equipment.
- Follow any product-specific restrictions concerning heat exposure, stovetop use, dishwashers, microwaves, or immersion in water.
11 Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from a purchase, transaction, or use of the store.
Nothing in these Terms excludes or restricts consumer rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or restricted.
12 Updates to These Terms
We may revise these Terms by posting an updated version on lorqevft.com. Unless applicable law requires otherwise, the version in effect when an order is submitted generally applies to that transaction.
13 Contact
If you have questions about these Terms, an order, payment, shipping, return, or other purchase-related matter, please contact our customer support team.
Business Information
Official company, registration, website, and customer support information for LORQEVFT™.